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Frequently Asked Questions
What is your shipping Policy?
Free shipping is for standard shipping only(Ground Shipping). If you receive a 20% discount, there will be a shipping charge added to your invoice. I cannot do both. Dimensions over 30"x 40" will be crated automatically. Shipping worldwide will also include free standard shipping only, but not both, free shipping and a 20% discount. Shipping worldwide is mainly provided by FedEx. Second Day through FedEx, FedEx Overnight and Bay Photo Rush charges will be additional charges. Standard shipping will need a code provided when requested at checkout to reverse invoice shipping fee by fulfillment lab. At this time, there is no other way to discount the standard shipping at checkout. Please refer to my Shipping Policy for more detail.
What is your Policy on Returns/Exchanges/Refunds?
All sales are final, however exchanges will be offered under certain conditions. Please see details in the returns & exchanges section. Only credit will be issued. In most cases once the order has been received, the fulfillment lab will start the order the next day. Turnaround time is usually 1-2 weeks before you get your artwork.
How can I keep up with your new work?
I usually cover 30-40 shows yearly. Still going strong, but I still travel a couple of times during the year. Most of my travels take me to Europe. I will from time to time post my schedule on the Shows Schedule and Events Page. I will try to post my travel plans in advance on the same page once I know my travel dates. You can always reach us on our Contact Us Page if you have any questions about my work or when and where we will be during the year.
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