Frequently Asked Questions
What is your shipping Policy?
Free shipping (when available)is for standard shipping only(Ground Shipping). Dimensions over 30"x 40" will most likely arrive in a crate. Shipping worldwide is mainly provided by FedEx. The second day through FedEx, FedEx Overnight, and Bay Photo Rush charges will be additional charges. Please refer to my Shipping Policy for more detail.
What is your Policy on Returns/Exchanges/Refunds?
All sales are final; however, exchanges are under specific criteria. Please see the details in the returns & exchanges section. Only credit will be issued. Once the order is received, the fulfillment lab will start the order the next day. Turnaround time is usually 1-2 weeks before you get your artwork.
Will the artwork come signed?
Unless specified by the request, which also comes with an additional charge, the short answer is no. This website produces quality "open editions" (not a numbered editions) through a fulfillment center that does my work. I wouldn't say I like digital signatures on an expensive piece. The location and signature are not automatic from this lab or me. It's too difficult to expect a lab to have hundreds of files for my extensive collection of images. I would instead send a certificate to you with my signature and location upon request. For local customers, you can bring me the piece/s, and I will personally sign it myself for free.
